Social Media Management& Analytics


Making a right analysis of your customer and competitors and building a clear and accurate strategy is the basis of professional and effective marketing on social media.

You will study the following:

  • Social Media Statistics
  • Business manager setup
  • Page creation tips
  • Page insights tips
  • Building social media strategies
  • Analyze your current social media situation
  • Set Your Social Media Objectives.
  • Start your Social Media Actions.
  • Social Media listening tools
  • Crisis Management for Social Media
  • How to monitor your crisis
  • Responding to a Crisis
  • Crisis plan
  • Case Studies
  • Social media monitoring process
  • Gathering Insights, Social Media Monitoring & Reporting
  • SM Monitoring tools

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